Privacy Policy

1. Introduction

Rangle.io Inc., Rangle.io Inc. (US), and Rangle Netherlands B.V., Rangle Japan KK (referred to as “Rangle” "we" or “us”) respects all individuals' preferences concerning the collection and use of their personal information ("data"). This policy statement is here to let you know how we collect data, why we collect it, and what choices you have concerning its use.  
 
Please note that Rangle maintains the same privacy practices described in this policy for data we collect offline; accordingly, references below to online subscribers also apply to individuals from whom we collect data offline (for example, on mailing list sign-up forms circulated at conferences or local meetup events or through research for organizations who share our interests).  
 
Rangle’s head office is located at: 18 York Street, 5th Floor Toronto, Ontario M5J 2T8 Canada.  
 
Rangle’s other offices are located at:  
 
Amsterdam: Keizersgracht 555, 1017 DR, Amsterdam Netherlands  
 
Tokyo: Marunouchi Kitaguchi Building 9F 1-6-5 Marunouchi, Chiyoda-ku, Tokyo 100-0005, Japan  
 
Atlanta: Colony Square 1175 Peachtree St NE Atlanta, GA 30361

2. Data Collection, Usage and Storage

2.1 Data Collection Methods

Rangle collects data related to users of this website and individuals that have contracted with us regarding our services (“Customers”), through the following methods:  
 
  • The registration form for our online opt-in mailing through our main site, online job application form, a landing page, or contest entry page, that we host. We may also have distinct media, contests and other event-specific sign-up forms.
  • Through the provisioning of our services which you have contracted with us.
  • Website analytics tools, including cookies.
  • Sign-up sheets which are circulated at events.

2.3 How we use the Data we Collect

Rangle collects data from users for the following purposes:  
 
  • Providing Customers and users with Rangle services including administration and account management, as well as access to Rangle website(s).
  • Notifying users of information relevant to a particular webinar, blog post, or campaign is the primary purpose of our network.
  • Sending segmented e-newsletters to different lists for users interested in a particular offering from Rangle. This is another purpose of our sign-up forms.
  • Answering user inquiries. We will use subscribers' contact information to facilitate our handling of their registrations for newsletters and specific requests for further information.
  • Processing job applications and communicating with job applicants. We may use the contact information collected to inform applicants of their application status and with respect to communication to other engagement opportunities with Rangle.
  • Providing information on related resources. We may provide users with information on educational events, training, or relevant online content.
  • Cookies on the site, and the associated data will be used only for the purposes stated above.
  • We currently do not use automated decision making on personal information for our websites or applications.

2.4 How long we keep your Personal Information

4. Disclosure

5. Website Forms

Our website forms are hosted on Pardot Marketing Automation Platform and Pardot’s database feeds into Salesforce CRM platform. They provide us with a contact management platform that allows our team to create and share Rangle’s news with you. 
 
Your data is stored on Pardot and Salesforce data storage, databases and the general applications. They store your data on a secure server behind a firewall. Please see Section 9 (Information-Sharing Policy) for more information.

7. Cookies

A "cookie" is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser.  
 
We may set cookies for the following purposes:  
 
  • To facilitate login or other site navigation procedures.
  • To improve the functionality of the website by avoiding duplicate data entry, facilitating navigation, and increasing the relevance of content.
  • To store user preferences and profile information used to personalize the content that is shown.
 
You can view the cookie statement here so that you can choose if you want to opt-in or opt-out of cookies.

7.1 Control Over Cookies

8. Preferences and Unsubscribing

9. Information Sharing

10. Security

Rangle is concerned with the security of the personal information we have collected and has in place reasonable measures to prevent unauthorized access to that information. These measures include policies, procedures, and technical elements relating to data access controls. In addition, Rangle uses standard online security protocols and mechanisms to exchange the transmission of sensitive data such as personal information, as well as requiring all staff and contractors to sign confidentiality and non-disclosure agreements if they will be in contact or have access to data. 
 
It is important to remember that no method of transmitting or storing data is completely secure. Mail, voice communications, faxes and data transmissions over the Internet are all susceptible to possible loss, misrouting, interception and misuse of the information being communicated or transmitted.
 
 
For further information, please contact our Security Officer through one of the methods set out in Section 14 (Questions and Contact Information).

10.1 Data Transfer

Our servers are located in North America and data processing occurs primarily in Toronto, Ontario, Canada. Backup servers, in case of data outages, may be located outside North America. 
 
Rangle and its affiliates, and other third parties to whom we disclose personal information under this Privacy Policy, may perform activities such as data retention outside of Canada. As a result, your personal information may be securely used, stored or accessed in other countries and may be subject to the laws of those countries. For example, information may be disclosed in response to valid demands or requests from government authorities, courts, or law enforcement in these countries.
 
 
With respect to users in the European Economic Area (EEA), we do our best to ensure a similar degree of security of personal information as the EEA by ensuring at least one of the following safeguards is in place:
 
 
  • We will only transfer personal data to countries that the European Commission have approved as providing an adequate level of protection for personal information; or
  • Where we use certain service providers, we may use specific contracts, codes of conduct, or certification mechanisms approved by the European Commission which give personal information the same protection it has in Europe; or
  • For US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

10.2 Security Breach Policy

In the event that individual personal information is acquired or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Rangle will notify the applicable regulatory authority and the affected individual of the breach. Affected individuals will be contacted by email or, if Rangle is unable to contact the individual by email, then by mail. Notice will be given promptly, consistent with the legitimate needs of law enforcement and any measures necessary for Rangle or law enforcement to determine the scope of the breach and to assure or restore the integrity of the data system. Rangle may delay notification if Rangle or a law enforcement agency determines that the notification will impede a criminal investigation, unless and until Rangle or the agency determines that the notification will not compromise the investigation.  
 
For further information, please contact our Security Officer through one of the methods set out in Section 14 (Questions and Contact Information).

11. Right to Be Forgotten/Deletion Request Right

12.2 General Data Protection Regulation (GDPR)

12.3 California Consumer Privacy Act (CCPA)

13. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
 
If Rangle is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to provide our services to you.

14. Questions and Contact Information