Brendan Neufeld

2018-05-22
“Chatbot” is currently one of the most common buzzwords in the industry. Many of us roll our eyes and think of it as another gimmicky piece of tech that has no real practical application. The truth is, when built properly, they can offer real value and we are going to see a lot more of them. We may even start to feel that they have become an indispensable part of our lives. In this article, I will discuss what a conversational user interface is and how they apply to chatbots.